![]() iPad models that don't have a Home button use the top button.Get ready by finding the button on your iPad that you'll need to hold in the next step:.Drag the slider to turn off your iPad, then wait a minute to make sure that it turns off completely. If your iPad has a Home button: Press and hold the top button until the power off slider appears.ģ.If your iPad doesn't have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears.Turn off your iPad using the method for your iPad model:.Unplug your iPad from the computer if it’s connected.If you don't have a computer and you can't borrow one, you need to go to an Apple Store or Apple Authorized Service Provider for help. If you're using a PC, make sure that it has Windows 8 or later, and that iTunes is installed. You also need the cable that came with your iPad, or another compatible cable, to connect your iPad to the computer. "Step 1: Make sure that you have a computer (Mac or PC) ![]() We recommend checking out these steps for more information on what to do if you forgot your password for your device and serif it matches up with your procedures. We can certainly understand your concern and see you came to us from the article Find the serial number of your Apple product. Hey there, and welcome to Apple Support Communities sarah_lebedeff,
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